Help guides

Every feature, explained — no sign-in and no chat needed.

• Getting started

  Set up your account, choose a plan and make your first request.

• Agencies

  Find the right agency and read its rules before you write.

• Write a request

  Describe what you need, review the draft and submit it with one click.

• Requests

  Track status, history and everything tied to one letter.

• Inbox

  See agency replies land in your FOIA inbox, in one place.

• Deadlines

  How deadlines are counted in business days, and what happens as one nears.

• Documents and appeals

  Released records and drafted appeals, both kept against the request.

• Campaigns

  Send the same request to many agencies at once.

• Teams

  Admins and members, and who can see what.

• Billing

  Plans, what counts as a request, and changing plans.

• Glossary

  The words FOIAGen uses, defined plainly.